The Profile Image LLC. Sign Warranty Policy
The Profile Image is committed to delivering high-quality products. Our signs are designed to meet stringent standards and are warranted against defects in materials and workmanship. The specifics of our warranty coverage are as follows:
Warranty Coverage Duration:
– Standard Warranty: Most of our signs come with a One-year warranty period from the date of purchase.
*Some products do not qualify for this coverage. Product must be considered a permanent Sign. Banners & Temporary Signs are not included in this coverage.*
– Extended Warranty: Certain signs may qualify for an extended warranty period if discussed with the customer, depending on the materials and type of sign purchased.
– Customer is responsible for Repair/Replacement outside of the above stated Warranty Period.
Coverage Details:
This warranty covers any defects in materials or workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the warranty period, The Profile Image will, at its discretion:
– Repair the product at no charge, using new or refurbished replacement parts, or
– Replace the product with a new or refurbished product.
Exclusions and Limitations:
This warranty does not cover problems caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. Furthermore, this warranty does not cover:
– Damage attributable to acts of God, such as severe weather events, or damage from environmental conditions, including wind speeds exceeding 50 mph.
– Unauthorized modifications, misuse, mishandling, neglect, or accidents.